Data Tree XOS FAQ

Q. How current is the Data Tree database?
A. Our database is updated within 24 hours from the time we receive records from local county sources. Call 800.708.8463 (option 1) for county specific information.

Q. Does the Data Tree database contain 100% of the recorded documents in your document range?
A. We strive to meet 100% completeness in our image database. This may vary depending on the quality of the media we receive from local sources.

Q. What is the start date for documents in your database?
A. The start date varies from county to county. Typically we offer a minimum of 10 years of document history.

Q. How do you charge for your services?
A. With Data Tree you only pay for the documents you need. Choose from a variety of one-year plans based on your expected monthly usage. For added savings on high-volume plans or a custom plan, please call 800.708.8463 (option 1) and ask for your regional sales associate.

Q. Where do I go if I have additional questions?
A. For technical and database-related questions, contact our Customer Support at 800.708.8463 (option 2). For billing, sales and contract related questions, please call 800.708.8463 (option 1) and ask for your regional sales associate.